Sigma Health Care, Inc. has created a new service to provide even more efficient and comfortable care for clients. This new and unique service is based on HomeCare Interactive software system, initially developed in 2003. The system is called HomeCare interactive telephony™.
In addition to the in-home visits to patients by Nurses and Therapists, the new Home Care Interactive telephony™ provides two major functions: a thorough daily health assessment specific to the patient’s illness and daily reminders about a patient’s activities to manage their health status such as: medication reminder or refills, testing of blood sugar for a diabetic patients or taking and reporting blood pressure for a heart failure patients. The success with this new system is due to its straight-forward process and the patient’s high level of comfort with an electronic device that they already know how to operate: the home telephone. Patients normally do not need training to access this new system.
It has always been the philosophy of Amer Taha, the founder of Sigma Health Care, Inc. to provide a better care by utilizing innovative technology that is more familiar to patients at a lesser cost. This always been with a main purpose of increasing the quality of care for chronically ill patients in the convenience of their homes. his philosophy and mission allowed the company to be a pioneer in bother high tech home health care and disease management and the technology behind them.
Complete Clinical Assessment
A patient can participate daily in a complete clinical assessment scheduled to be received over the phone. These assessments follow a specific and in-depth questionnaire that asks questions designed for a patient’s particular problem similar to those questions asked by a doctor or a nurse.
For example, if a person is diabetic, some of the questions could include,
The assessment also allows a patient to record a voice message about a specific problem they are having. The recorded message is automatically attached in a file that is transferred and alerted to a clinician at the agency.
Homecare Interactive telephony™ provides automated reminder calls that are specifically geared to each patient’s medication schedule. A call is made to the patient at each scheduled medication intake time, whether it is four times a day or just once a day. If a patient is not answering, the call can be repeated at different times or can be forwarded to other caregivers including remote family members and the nurse on call to alert them. This is a great tool for patients who are forgetful or those have several times of medication intakes.
The medication reminder also ensures that the patient has enough medication for the next five days. It will connect patients directly within the same call to their prospective pharmacies for refill of their medications. Patients don’t even have to know their pharmacy number or even name as it is directly connected from their electronic medical record.
A Sigma Health Care, Inc. professional can leave a blood pressure device, a Wight scale or a Glucometer at a patient’s house for their personal use. These devices are connected wirelessly to patients electronic medical record at the agency to receive readings each time that the patient takes their blood pressure from home. Alertes to clinicians 24 hours a day 7 days a week are initiated when out-of-range readings are received. This process allows real time patient Information for faster intervention and most likely prevention of an adverse event that requires hospitalization or ER visit.
There is no special set up of hardware or software needed at the patient home. All patient information is directly driven from the electronic medical record of the patient. A history of all activities is available to the agency staff, physicians and patients on-demand secured and esy.
HomeCare Interactive Telephony™ also provides instructions about Diet, exercises, and medication intake and can positively affect your patients health.
HomeCare Interactive Telephony™ only been up for a month, but Sigma has already seen a noticeable reduction in hospitalizations and ER visits with their patients. Sigma patients are enjoying an easier, less costly and therefore less stressful lifestyle. Sigma is looking forward to a national and perhaps worldwide spread of this unique system.
This system is now available for both Medicare and private pay patients. The cost for private pay is very small compare to what is available out their today. However there is no extra cost if the patient is a home health patient at Sigma. Call Sigma at 409-763-6800 to learn more about this system and how it can be in help to you or your loved ones.