Welcome to Sigma Health Care, Inc.
Your Trusted Home Health Agency in Galveston County, Texas
Frequently Asked Questions
What services does Sigma Health Care offer?
Sigma Health Care provides a comprehensive range of services, including skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services, all tailored to meet the unique needs of each adult in the comfort of their home in Galveston County, Texas.
Are home health care services covered by insurance?
Most home health care services provided by Sigma Health Care are covered under Medicare, Medicaid, and most private insurance plans. We recommend consulting with your insurance provider to confirm the specifics of your coverage.
How does Sigma Health Care ensure the quality of its services?
Sigma Health Care adheres to strict quality control measures, including regular assessments by management, ongoing training for staff, and a client feedback system to continually improve our services and ensure compliance with industry standards.
What is the process for handling emergencies?
Sigma Health Care has a 24/7 emergency response system in place. Our clients are given specific instructions on how to handle emergencies, and our caregivers are trained to respond swiftly and efficiently to any urgent situation.
What makes Sigma Health Care different from other home health agencies?
Sigma Health Care stands out due to our personalized approach, highly qualified staff, and our commitment to improving the quality of life for adults in Galveston County, Texas. Our focus on comprehensive, compassionate care makes us a leader in the home health industry.
How can I start receiving Personalized Home Health Services?
To begin receiving home health services from Sigma Health Care, simply contact us at our Galveston office. Our team will guide you through the assessment process to determine the appropriate care plan suited to your specific health needs.
What qualifications do your caregivers have?
All caregivers at Sigma Health Care are licensed professionals who have undergone rigorous training and background checks. Our team includes registered nurses, licensed practical nurses, certified home health aides, and therapists, all committed to providing the highest quality of care.
Can I choose my own caregiver?
At Sigma Health Care, we strive to match our clients with the most suitable caregivers based on medical needs, personality and preferences. While we encourage input from our clients, caregiver selection is ultimately based on expertise and availability.
How often will the caregiver visit?
The frequency of visits by our caregivers at Sigma Health Care is determined by the individual care plan developed during the initial assessment. This plan is tailored to meet the specific health and wellness needs of each client.
How do I provide feedback on the services received?
Sigma Health Care values client feedback as it helps us improve our services. Clients can provide feedback through direct communication with management, via phone, email, or through our website’s dedicated feedback section.
Who is eligible for our services?
Any child, adult, or senior citizen who requires high-quality and reliable healthcare in the comfort of their home!
Can I choose my caregiver?
Yes, you can! We believe it is important for you to have a good relationship with your caregiver and the best way to do that is by allowing you to choose who takes care of you!
Are the caregivers bonded and insured?
Yes, we make sure our staff has the proper certification, bonds, insurance, and licenses. Not only that but we perform a background check on all of our staff, to ensure your protection at all times.
What happens when my caregiver falls ill?
We can provide another compassionate and highly skilled caregiver to replace them until they recover from their illness.
Are your services affordable?
Of course! It is important for us to provide superb and reliable healthcare to anyone that needs it, without breaking the bank! We also have a variety of payment options and we do accept insurance.
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